Overview
Our Services organization has extensive knowledge and skill around the strategic, regulatory, and technical dimensions of LYJA’s product suite, we can offer innovative and versatile solutions, ranging from individual trials to full and safety infrastructure integration, to configure an adoption program that’s right for you.
Click on a service below to view the details
Affordable Software Development
Our main specialty is to build custom applications especially web based solutions. We believe that software should not define a business but the business should define the software. We hear all the time that the software a business is using does not provide all the functionality that the business requires. That is where we come in and meet with business and understand their requirements. Then we work with the business hand-in-hand and build software that is tailored specifically for their business. By doing this, we ensure that the software will help in building and growing that business. Since this is custom software, it can always be enhanced. So if the business grows or has new needs then it can be easily built into the software.
Also, since our applications are web based, clients can access the application from anywhere in the world. The best part is that our solutions and services are incredibly affordable. So on top of being reliable and delivering solid software we are also affordable.
Let LYJA be your Gateway to IT Solutions.
Technology Expertise
We have highly experienced programmers who are skilled in following software's/technology:
- PHP
- MySQL
- .Net
- SQL Server
- Java
- Flash
- HTML
- Oscommerce
- Joomla
- CMS - Content Management System
- SEO - Search Engine Optimization
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Highlights of offshore Development
An offshore development facility is a remote facility which is typically used for cost effective management of software projects. LYJA web solutions provides offshore software development and maintenance services for companies ranging from the small startups to large corporate's Combining proven expertise in technology. By utilizing the trained labor forces over seas, the development cost can be significantly reduced. LYJA has a proven facility in around the world with established processes and methodology for managing such remote developments. This facility addresses both the customer needs in domestic as well as US markets. Outsourcing appropriate development pieces can halve the costs or better. Project status is available to the USA customer anytime during normal business hours.
Project Management System
We have developed web-based tools for sharing and transacting information between onsite and offshore facilities. Issue Manager developed by LYJA, is a Project and Quality Management tool. It is not merely a simple project-scheduling tool. It is a comprehensive web based tool for effective and efficient Project Management. It provides powerful web interfaces for secure data entry access and shares project and resource information across the organization, worldwide.
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Although the term "business process outsourcing" (BPO) has gained visibility in the IT services industry only in the past four to five years, the service offering itself has existed for decades. Our service offerings grow and expand alongside the ever increasing BPO market as more and more organisations, both private and public sector, are turning to outsourced solutions. LYJA is constantly looking ahead and responding to this change – leading not following. We work in partnership with our clients, combining the knowledge and expertise of both organisations to deliver real change and measurable service transformation.
LYJA has a unique range of integrated services that mirrors the entire back office and customer support services common to most organisations. Our capabilities include customer services, administration and support, human resources, IT and management consultancy. We are working with leading organizations across all the industry verticals to outsource core customer service processes enabling its client to achieve significant cost savings and incremental revenue at lower cost.
Over the past year, the Business Process Outsourcing (BPO) services market has heated up as major IT services providers have tied their companies' future growth to the expansion of their BPO services. For companies across the services business, the move toward BPO has meant fundamentally rethinking how to assess and identify market opportunities. Our team helps you examine the strategic objectives of your company, whether it’s revenue growth, new markets or consolidation. We can also help you identify the core competencies that drive business success, as well as the tasks that hamper those vital functions. Our team will take the idea/concepts from your team and give shape to it by 'collaboration' either on-line or by personal visits to your facility. We present several concepts to you based on your varying needs and help you to choose the right design and then proceed to detail the same.
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A full service, executive recruitment firm serving technical, managerial and executive candidates through nationwide placements. Whether you are a job seeker looking for a new career or a hiring manager seeking to fill employment opportunities, we will assist you in all aspects of your staffing needs.
Management consulting and staffing Services:
LYJA has provided high-end consulting, staffing and management services to many small, medium, large and successful Fortune 500 companies including government organizations directly and or through approved vendors.
More information such as full time recruiter can be provided from offsite based on different models like fixed price and/or commission basis. Similarly candidates are available to work full time from offshore on full time basis or hourly basis. We can also provide candidates on contract position or full time positions. We have team of recruiters available to work on those open positions with access to all the major job listings (dice, monster etc.)
To ensure that candidates meet your requirements, we work closely with you to pre-screen them—without slowing things down. We believe deeply in having a strong one-to-one relationship with you. That’s why we assign a Recruiting Manager to work with you, directly. He or she will set up, maintain and can answer your questions from day one.
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Overview
Quality assurance is done through planned and systematic activities, taken to ensure that our products and services will satisfy given requirements. Our goal of most quality assurance activities focuses on preventing quality issues through effective organization, planning and early detection and prevention. We are dedicated to maintaining the highest quality at every step in every service we provide. Quality Assurance Tools identify, objectively measure and report on the complexity and quality of your code at the application and enterprise level.
Load Testing
Load Tests are end to end performance tests under anticipated production load. The objective such tests are to determine the response times for various time critical transactions and business processes and ensure that they are within documented expectations. Load Tests are major tests, requiring substantial input from the business, so that anticipated activity can be accurately simulated in a test environment.
We are passionate about load testing and system performance, and we want to contribute to the success of your enterprise.LYJA provides load testing and performance test consulting services to facilitate optimization of corporate information technology at a variety of levels, from low level infrastructure testing to time critical business process validation.
Unit Testing
A unit test is a piece of code that exercises another piece of code. There are essentially two flavors of unit tests: point unit tests exercise a small piece of functionality, e.g., just one method or methods of a class. End-to-end tests exercise one feature across many, sometimes all, layers of an application.
LYJA offers a comprehensive suite of Qulaity Assurance and testing services, ranging from high-level testing consultancy to test planning, preparation and execution, to customer staff augmentation during periods of peak testing activities. Our test engineers are trained in a wide range of operating systems, platforms, applications and tools, ensuring minimal ramp-up time and maximum efficiency in testing your product.
You can download a sample report for quality assurance we used to create for our customers. Click here to download the sample report.
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Marketing strategy and Advisory services
LYJA assists clients in understanding the market and in creating strategic marketing solutions to effectively connect with the potential customers. With over many years collective marketing experience, LYJA advises on best practices, provides custom research and designs integrated marketing programs/solutions. We provide:
- Quality Leads
- Targeted Audience
- Guaranteed Value
Types of offshore marketing representation
When marketing a product or service, you should choose the kind of offshore representative that best meets your business needs. Offshore representation includes:
- Dedicated Marketing : sells on your behalf and receives a commission on sales or can be paid fixed amount.
- Agent: seeks out potential customers for your product and can be paid a salary, a retainer, a commission or a combination of all three (an agent does not take ownership of your goods)
- Joint Venture arrangements, formal or informal with like minded local firms who can best serve your interests in their markets. They may be, for example, a local service provider providing a similar but not competitive service to the one you are offering.
Direct Mail Campaigns
We provides direct mail and database management services for specific clients that seek to reach the specific market. Importantly, clients benefit from our integrated prospect database which enables clients to achieve greater response rates and participation levels.
Internet Marketing
Our Internet marketing system, allows us to refine marketing campaigns constantly and dynamically, exposing new opportunities and flagging potential problems before they occur. Our Internet marketing analysts go deep into your company's website, your campaigns, your competition and other external factors to offer a snapshot on the performance of all critical success factors as the basis for the development of superior strategies.
Search Engine Optimization
Search engine optimization strategists use proven, proprietary techniques to raise your site's search engine rankings. LYJA ethical search engine optimization process is in full compliance with the search engine optimization guidelines listed on Google, Yahoo, MSN, and other search engines' websites. LYJA never uses unethical techniques such as cloaking or spamming that can get your website banned from the search engines.
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Call Center Service
The effect of the Internet, combined with a push towards higher value-added application, means that in many cases the average agent’s job is becoming more complex. Agents who used to place outbound calls are now asked to manage and resolve complex customer queries and problems and to call upon a fuller range of communication skills. In many cases involving ethnical help desk services, agents need to have formal training in the sciences or engineering. The same holds true for sales lead generation projects involving high technology products or complex financial services. As the trend towards high value-added horizontal applications progresses, highly skilled agents will become less the exception and more the rule.
LYJA has developed capabilities and expertise for managing processes end-to-end across a broad spectrum of processes. In the global marketplace, 24 hour/7 days a week service is often expected. Providing additional channels of communication for customer contact is essential in establishing the credibility of your operation. Inbound call center services allow your doors to never close.
How do you benefit from outsourcing
LYJA call center agents can answer customer concerns, take orders, or simply answer questions about your products or services on a 24/7/365 basis. This means customers can access information and, most importantly, make purchase decisions at their convenience. The bottom line is that live call center outsourcing services are critical in maximizing the sales generated by any direct marketing or online initiative.
Call Center Proficiency
Each of our call center services provides businesses with industry leading telephone or web-based customer support solutions for a fraction of the cost of maintaining a call center of your own. Twenty-four hour inbound call centers can connect your callers with your location closest to them by zip code, region, or any other factors you choose. And with a FREE Caller ID service, you'll have the data you need to follow up on the call, even if the caller chooses not to leave any information. Call center services and quality agents provide companies with results and increased efficiencies and significant cost savings and focused training on your business.
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Our consultants take the time to listen and learn about your business challenges and enterprise goals to establish a foundation for strategic advancement. This enables us to deliver the right technology and tailored services to solve your unique business requirements.
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Industry Specific Solutions
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| LYJA’s team will take you step by step through each level of e-Commerce development from secure order processing to final dispatch of goods. We are here to advice you on latest technologies, appropriate applications and professional online trading.
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Customer Quotes
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| I am quite pleased with the technical expertise and commitment of the team. I am also impressed with their responsiveness and the flexibility to accommodate change. I would recommend LYJA for similar work |
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