OverviewFrom 24 x 7 access to our customer support representatives to 2nd level support for technical staff, customer support is inherently dedicated to ensure the greatest level of success for all LYJA customers and partners. In addition, customers have access to LYJA’s extensive support materials including user friendly training documents, troubleshooting guides, and a comprehensive Knowledgebase.From installation and training through ongoing management, our proactive and pre-emptive services ensure your needs are met—24x7. We also have a Issue Manager which is a web-based application designed to help a workgroup keep track of issues and tasks via a shared central resource. The system was designed specifically with the IT department in mind, where quick access to shared data and history is a requirement, both from a internal organizational perspective, as well as to fulfill the needs of the customers. Support ContactsLYJA Solution offers the high quality technical support options you need. All of our solutions are sold with limited period of free maintenance included and support. Whether it’s getting a quick answer to a technical question or hands-on help with your system, we have the solution you need.We are pleased to introduce Online Support which is specifically meant for existing customers, requiring help on various issues as well as any inquiry for new potential customers. If you have a question about our products and services, but don't need an immediate answer, you can send email at support@lyja.com or use our online form and we will send a written response to you upon receiving it. Pay OnlineIf you are looking for a way to pay online for our IT services, you can easily make secure payments using our payment form. click the button below to access the payment form. Note: We only accept Visa, MasterCard and Discover.
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